Welcome to LetsBe! By purchasing the Caval Be Smart Watch & Pure Nutrition Vitamins, you are joining our health-tech journey focused on enhancing wellbeing through innovation. Please carefully review the following terms and conditions, which outline the framework of your purchase.

  1. Order Process
  • Order Placement: Orders can be placed via the LetsBe e-Shop website. After placing an order, you will receive a confirmation email with all relevant details.
  • Processing Time: Once processed, your order will be dispatched within 1-2 business days. Orders placed on weekends or public holidays will be processed the following business day.
  • Order Confirmation: Please check your confirmation email to ensure all details are correct.
  1. Delivery Options
  • Pick up: Available for pick up at Nouvelle Usine, Mangalkhan, Floreal from Monday-Friday between 09:00am-15:30pm.
  • Closure dates: Our offices will be closed from December 23, 2024, to January 6, 2025.
  • Standard Delivery Rate: Available for delivery by NuLivrer for MUR 150.
  1. Gifts & Promotions (Caval Be Smart Watch)
  • With Coupon Code: Use of an influencer coupon code grants you a complimentary gift—a Pure Nutrition Supplement (Until validity of stock) —alongside your Smart Watch.
  • Without Coupon Code: Orders placed without a valid coupon code will include only the Smart Watch.
  1. Returns
  • Returns: If you are not fully satisfied with your purchase, you may return the smartwatch within 1 week of purchase, provided it remains unused and in its original packaging. To initiate a return, please contact our customer service for assistance.
  • Return Shipping: Costs for returns are covered by the customer unless the product is faulty or incorrect.
  1. Warranty Coverage

The Caval Be Smartwatch is backed by a 6-months limited warranty, which covers manufacturing defects. This warranty excludes damage caused by accidents, improper use, or unauthorized modifications.

  1. Payment Methods

We accept all major credit cards and MIPS Paystation . Full payment is required at the time of purchase.

We accept multiple modes of payment. All payments by are secured by SSL (Secure Socket Layer).

https://letsbe.eshops.mu/ processes payment through MIPS MyPay who does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem.

When you choose an online payment option, your card information is securely processed through the payment gateway of our national bank partner, MCB.

Rest assured that your card is safely encrypted as it travels over the Internet.

  1. Privacy & Data Protection

Your personal information will be handled in accordance with our Privacy Policy, which is designed to protect your data and privacy. We do not share your personal details with third parties without your explicit consent.

  1. Limitation of Liability

LetsBe shall not be held liable for any indirect or consequential losses related to the use of the Caval Be Smartwatch, including but not limited to loss of data, loss of profits, or other damages.

  1. Updates to Terms & Conditions

LetsBe reserves the right to modify these terms and conditions as needed. Any updates will be posted on our website, so please review them periodically to stay informed.

Contact Us

For any questions or concerns, feel free to reach out to our Customer Service Team at support@letsbe.com or call on +230 5853 6475.

Thank you for choosing LetsBe as your trusted partner in health tech. We are committed to supporting your wellness journey with cutting-edge products.